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How it works
Campaigns
Who we are
Get started
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General
I'm new here. What is Mercht?
How can I contact you?
Who can create a campaign on Mercht?
FAQs for Buyers
How do I place an order?
What happens if the campaign I've supported doesn't succeed?
When will my card be charged?
What payment methods do you accept?
Is my payment secure?
My card keeps being declined by your site? What can I do?
Can I change my address?
Where is my order now?
When will my order arrive?
If I order multiple products will they come in one shipment?
Can I get my order faster if I pay more?
Do you keep designs in stock?
Do you ship to my country?
Will I have to pay import or duty charges?
My order has been returned to sender, what happens now?
My order was damaged in the post, can you help?
FAQs for Campaign Creators
How are my products printed?
How much does it cost to set up a campaign on Mercht?
What file formats do you accept for upload?
The TeeBuilder isn't working for me, can you help?
Is my design suitable for printing?
How long does it take you to approve my campaign?
Can I modify my campaign after it's launched?
How long can my campaign run for?
Do I need to set a target?
My total profit/total sales went down after my campaign ended - how come?
When will I get paid my campaign profits?
Why is my payout delayed?
Do I need to declare the money I make from Mercht on my tax return?
Copyright & Trademark Information
How do I report a trademark infringement?
Can I upload a design I've found online?
Can I parody an existing famous piece of work?
