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  • General
    • I'm new here. What is Mercht?
    • How can I contact you?
    • Who can create a campaign on Mercht?
  • FAQs for Buyers
    • How do I place an order?
    • What happens if the campaign I've supported doesn't succeed?
    • When will my card be charged?
    • What payment methods do you accept?
    • Is my payment secure?
    • My card keeps being declined by your site? What can I do?
    • Can I change my address?
    • Where is my order now?
    • When will my order arrive?
    • If I order multiple products will they come in one shipment?
    • Can I get my order faster if I pay more?
    • Do you keep designs in stock?
    • Do you ship to my country?
    • Will I have to pay import or duty charges?
    • My order has been returned to sender, what happens now?
    • My order was damaged in the post, can you help?
  • FAQs for Campaign Creators
    • How are my products printed?
    • How much does it cost to set up a campaign on Mercht?
    • What file formats do you accept for upload?
    • The TeeBuilder isn't working for me, can you help?
    • Is my design suitable for printing?
    • How long does it take you to approve my campaign?
    • Can I modify my campaign after it's launched?
    • How long can my campaign run for?
    • Do I need to set a target?
    • My total profit/total sales went down after my campaign ended - how come?
    • When will I get paid my campaign profits?
    • Why is my payout delayed?
    • Do I need to declare the money I make from Mercht on my tax return?
  • Copyright & Trademark Information
    • How do I report a trademark infringement?
    • Can I upload a design I've found online?
    • Can I parody an existing famous piece of work?
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